Cookie Policy

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and the data is removed from the system.

Overall, cookies help us provide a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Web browser setting

You can change your web browser cookie setting using the below links:
Cookie settings in Chrome
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Safari web and iOS

We use the following cookies:

1. Strictly necessary cookies:
These cookies are required om order to let you use this website. Without these, we cannot provide you with the web content and information you request or would like to use. These cookies are also necessary to allow you to sign into or log into secure areas of our website.
2. Performance cookies:
These cookies collect information about how you use and interact with our website, enabling us to improve the performance of our website and allowing you to find the content you are explicitly looking for. These cookies do not collect user-identifiable information; all data is in an aggregated, anonymised format. These cookies also allow us to improve the performance of our website.
3. Functionality cookies: 
These cookies allow us to remember your preferences and choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For example, you are commenting on a blog on our website, playing a video and remembering changes made to text size, fonts and other website sections were customisable. The information collected by these cookies is anonymised, and they cannot track your browsing activity once you leave our website.
4. Targeting cookies:
These cookies collect information about your browsing activities on our website, which may be used for advertising to deliver more relevant content to you and your interests. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and advertising more relevant to your interests. You may opt out using the third part ‘opt-out’ options below.

Cookies that we use

1. First-party cookies

This website sets cookies that are essential for correct functionality. These cookies do not capture any personally identifiable information. These include:

Cookie Name Expiration Time Description
gdpr One year GDPR compliance cookie
DYNSRV Session Its purpose is to improve the performance of the website
PHPSESSID Session Its purpose is to improve the performance of the website

2. Third-party cookies

We have several third-party cookies on our website, and we do not control the operation of any of them.

a. Google Analytics and Display Advertising
Our website has been set up to use Google Analytics to collect data about web traffic to our website implementing the use of Display Advertising and Google’s DoubleClick cookie. In addition to data collected through the standard Google Analytics implementation, we have also implemented Display Advertising (e.g. Remarketing). You can opt out of these third-party cookies by using the below option:

Cookie Name Expiration Time Description
_ga Two years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate.
_dc_gtm 1 minute Google Analytics deployed by Google Tag Manager
Cookie Name Expiration Time Description
_utma Two years Used to distinguish users.
_utmb 30 minutes Used to distinguish users.
_utmc 1 minute Session cookies will expire when you close your browser.
_utmt 10 minutes Used to throttle request rate.
_utmz Six months Stores traffic source or campaign that explains how you have reached our website

Cookie Control & Opt-Out
Google Ads browser management: You can control the information Google uses to show you ads: Opt-out of Google Ads
Google DoubleClick: Used to measure the effectiveness of its online marketing campaigns. Opt-out of DoubleClick cookies
Google Analytics: Google Analytics helps us measure how users interact with our website content, record information about interaction with our webpage, and ‘remember’ what a user has done on previous pages or how they have interacted with the website. Google’s privacy policy can be found here: Google Analytics opt-out browser add-on.
Bing / Microsoft: You can change your preferences so that you’d rather not see these kinds of ads from Microsoft: http://choice.microsoft.com/

 b. Google maps: Shows Google maps on our website

Cookie Name Expiration Time Description
NID Six month Shows Google maps on our website

c. Facebook: We use a Facebook cookie for advertising purposes. The cookie contains an encrypted Facebook ID and Browser ID; information is sent to Facebook when a site with Facebook social plug-ins is visited. You can opt out of Facebook advertising via the tour Facebook setting. Facebook’s privacy policy can be found here: https://www.facebook.com/policies/cookies/

Cookie Name Expiration Time Description
FR Three month Facebook advertising